favorite this postInstallation Technician (Petaling Jaya)hide this posting
compensation: RM1500 - RM2500 / month - negotiable based on experience employment type: full-time
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Candidate must possess at least STPM/"A" Level/Pre-U, Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma in any field.
Required language(s): Bahasa Malaysia, English
At least 1 Year(s) of working experience in the related field is required for this position.
Required Skill(s): Wiring, Hardware installation
Preferably Non-Executive specialized in IT/Computer - Hardware or equivalent.
Main Purpose of Role:
The main purpose of this role is to ensure product hardware are installed, configured and serviced adequately to ensure optimum performance. This is a hands-on role with requirement to travel frequently to be on-site for all installation & maintenance jobs. In doing so the Installation Technician will be responsible for:
Installation of all hardware per project requirement
Configuration of Guardian units accordingly to GSM specifications
Replacement of damaged hardware components when necessary
Uninstallation of all hardware components at the end of trials with potential clients
Planned preventive maintenance with clients according to company SOP
Troubleshooting Guardian issues independently / with support.
Perform other administrative duties as necessary
Qualifications, Skills and Experience:
Computer literate - mandatory
Engineering or Technical educational background is preferred
Practical understanding of network technology is preferred
Demonstrates technical and troubleshooting skills
Demonstrates customer service experience
Excellent client-facing and internal communications skills
Excellent written and verbal communication skills
Willing to travel at short notice and operate in remote locations and for long days
Commitment to customer support
Excellent technical and verbal interpersonal communication skills
Ability to work effectively in a team and respond cooperatively to the requirements of other company members
Good interpersonal skills with a positive attitude and enthusiasm for continuous improvement
Ability to operate and plan in a rapidly changing environment
Ability and desire to continuously learn new skills